Create a meaningful solution that leverages our integrated services
If your company is looking for an experienced partner to help you build, launch and manage a direct-to-consumer eCommerce program, look to Alliance Entertainment. Our eCommerce experts work with you to identify your goals and business objectives, then create an integrated eCommerce solution that leverages one or more of our integrated services.
Our Ecommerce division services major brands including Amazon, Barnes & Noble, Best Buy, Super D, Wal-Mart, Target, Sony Home Entertainment and Toys R Us. Alliance Entertainment creates marketing programs for our Ecommerce partners. We offer real-time inventory query, advanced checkout technology, flexible merchandising solutions and B2C customer service support.
End-to-End eCommerce Solution
We offer you everything you need to successfully launch and operate an online business: traffic generation, order capture, payment processing, order fulfillment and even customer care. Our comprehensive front end ecommerce platform and back end order fulfillment and inventory management systems integrate seamlessly providing you with a stable, yet flexible, eCommerce program.
Our team of eCommerce professionals will build and deploy a user-friendly website and provide you with a broad range of marketing services designed to generate awareness, deliver traffic and drive sales.
As a single source solution provider, we can take full responsibility for the successful delivery of your eCommerce business. You can take advantage of our integrated services to quickly and cost-effectively build, launch and manage your direct-to-consumer online sales channel. If you simply want to leverage our back end order fulfillment capability for your existing eCommerce site, that’s ok too.
Web Site Design & Development
Customers looking to leverage the Internet to grow direct to consumer sales may not already have an ecommerce enabled web site. Alliance can plan, design, and develop a fully functional web site allowing on-line ordering and payment processing.
Alliance can ensure that your on-line sales efforts are maximized by integrating search engine optimization, email marketing programs, affiliate marketing and other internet marketing strategies into your on-line presence.
Order Payment Processing & Fulfillment
Alliance services on-line orders for some of the World's largest retailers including Amazon, Best Buy, Target, and Barnes & Noble. We pick, pack and ship millions of orders annually direct to consumer on our customers behalf. Web transactions are secured via relationships with industry leaders PayPal and Cybersource.
Alliance can provide full business to consumer customer support (phone, email, fax). Hours of operation, service level commitments and additional services can be customized upon request.
Alliance eCommerce solutions integrate a web based reporting application. This reporting application is integrated with Alliances data warehouse and provides preset reports including: fill by date, invoice detail by date, sales by configuration, sales by date by invoice and sales by date. In addition, Alliance can provide email notifications directly to consumers on our customers behalf. The emails can include the following information; order confirmation, shipping confirmation, back-order/special order, cancelled back-order/special order or returned product.
CONSUMER DIRECT FULFILLMENT (DROPSHIP)
Our CDF team is ready to provide a full, enterprise-level infrastructure and drop ship orders directly to your customers on your behalf. The entire ordering, confirmation and invoicing process can be automated. This functionality allows you to focus on sales and have us perform all of the stocking, warehousing and shipping functions for you. Custom labeling hides all references to us. Worldwide expedited delivery averages 1-5 days in the US and 4-10 days globally.
- Amazon.com: top position in their cascade to 3rd party providers
- Barnes and Noble.com: primary provider
- Bestbuy.com: primary provider
- Sears/Kmart.com: exclusive provider
- Target.com: exclusive provider
- Walmart.com: added to their cascade to 3rd party providers